Support Services

A student’s success is the result of many academic, social-emotional, and health-and-wellness factors. To address the diverse range of supports needed by students, from pre-K through 12th grade, to succeed, Say Yes Cleveland is working to better identify and connect individual students to those services.

What Are Support Services?

The Say Yes framework calls for the many entities serving the community’s children to share their data and work together. They are united in the goal of addressing students’ individual needs and connecting them to additional support services from pre-K through postsecondary graduation.

Each Say Yes community chapter must roll out core services within six years of launch. These services include a family support specialist in each school, out-of-school learning opportunities (including after-school and summer programs), mental health services, and pro-bono legal clinics.

Aided by $15 million in seed money from Say Yes to Education, Cleveland will accelerate the rollout to all CMSD and eligible partnering charter schools over the next four years, beginning with the 2019-2020 school year.

The rollout plan incorporates 15% of schools in 2019-20, an additional 25% in 2020-21, 30% more in 2021-22, and the remaining 30% in 2022-23.

Say Yes Cleveland also is working to analyze the data and identify the unique needs of Cleveland students. Local task forces have begun meeting to collaborate on potential solutions (already available or identified as needed in the community).

Six local entities already have agreed to work collaboratively with each other and with Say Yes to Education to provide support services to students: City of Cleveland, Cuyahoga County, Cleveland Metropolitan School District, Cleveland Council of Administrators and Supervisors, Cleveland Teachers Union, and Cleveland Public Library.

Service Providers


Programming services are provided by existing community-based organizations. An inventory and assessment of Cleveland’s community-based assets is underway. Relevant quality programs will be incorporated into the proprietary Say Yes Postsecondary Planning System, from which family support specialists can connect students and their families with the necessary and available services.

COMMUNITY-BASED ORGANIZATION INTEREST? : If you are a community-based service provider that would like to be considered for inclusion in the asset inventory, please send email to info@SayYesCleveland.org (SUBJ: CBO Interest) with your:

  • Organization name
  • List of programs serving Cleveland students
  • Contact information

We will review each submission. If it is not included in the original draft asset inventory list, we will evaluate to see if it should be added.