Support Services

A student's success is the result of many academic, social-emotional, and health and wellness factors. To address the diverse range of supports needed from pre-K through 12th grade, Say Yes Cleveland works to better identify and connect individual students to those services.

What Are Support Services?

The Say Yes framework calls for the many entities serving the community’s children to share their data and work together. They are united in the goal of addressing students’ individual needs and connecting them to additional support services from pre-K through postsecondary graduation.

To help students progress on the pathway to success, each CMSD and eligible partner charter school will implement the Say Yes core services program.  These services include a family support specialist working in each school, after-school and summer learning opportunities, mental health and pro-bono legal services.

Schools will use the proprietary tech-based Postsecondary Planning System, which uses existing data about the students to identify their progress and connect them to needed services. To learn more about the PPS, click here.

The Cleveland rollout plan incorporates 15% of schools in 2019-20, an additional 25% in 2020-21, 30% more in 2021-22, and the remaining 30% in 2022-23.

In tandem, local Say Yes Cleveland task forces are collaborating to detail the solutions (already available or identified as needed in the community).

Six local entities already have agreed to work collaboratively with each other and with Say Yes to Education to provide support services to students: City of Cleveland, Cuyahoga County, Cleveland Metropolitan School District, Cleveland Council of Administrators and Supervisors, Cleveland Teachers Union, and Cleveland Public Library.

Who Provides the Services?

Programming services are provided by existing community-based organizations. An inventory and assessment of Cleveland’s community-based assets are underway. Relevant quality programs will be incorporated into the proprietary Say Yes Postsecondary Planning System, from which family support specialists can connect students and their families with the necessary and available services.

COMMUNITY-BASED ORGANIZATION INTEREST: If you are a community-based service provider that would like to be considered for inclusion in the asset inventory, please send email to info@SayYesCleveland.org (SUBJ: CBO Interest) with your:

  • Organization name
  • List of programs serving Cleveland students
  • Contact information

We will review each submission. If it is not included in the original draft asset inventory list, we will evaluate to see if it should be added.


2019-20 Core Services Schools

Say Yes Cleveland selected the first 16 CMSD schools – 10 (pre)K-8 and six high schools – to roll out the core services program in 2019-20. All CMSD schools will implement it by 2022-23.

If you are a parent, caregiver, student, teacher, or staff member of one of the schools listed below, please click here for additional information.


  • Almira
  • Buhrer Dual Language Academy
  • Joseph M. Gallagher
  • Marion-Sterling
  • Mary M. Bethune
  • Memorial
  • Michael R. White
  • Miles Park
  • Orchard
  • Wilbur Wright


  • John Adams College and Career Academy
  • John Marshall School of Civic and Business Leadership
  • Lincoln-West School of Global Studies
  • Max S. Hayes High School
  • New Tech East
  • Rhodes College & Career Academy

Contact Us

Are you inspired by the goals and approach of Say Yes Cleveland? We invite you to reach out to learn more about how you can get involved.